Crisis Intervention Team (CIT) Training for 911 Call Takers/Dispatch
Thursday, February 16, 2023 & Friday, February 17, 2023
Newtown Police Department, Newtown CT
This course provides an introduction to mental health and crisis intervention for 911 dispatchers/public safety telecommunications operators. Dispatchers are a crucial first point of contact for an effective CIT response and this training will prepare call takers to communicate key information to those responding to possible crisis scenes as well as considerations and to identify situations where mobile crisis teams and other resources can be integrated. Other training topics include: identification of crisis calls, the dispatch role in triaging crisis calls, verbal de-escalation and communication strategies, legal considerations, the role of critical incident debriefs and strategies for maintaining physical and emotional wellness as a call taker. Practical scenarios are integrated to give participants experience applying the skills and concepts developed through training.
CIT Coordinator Training
Friday, February 24, 2023, 8:00 am-4:00 pm*
This course provides training and information for those currently acting as the CIT coordinator/liaison for their agency as well as those seeking to establish a more formal CIT program in their agency. Topics include CIT department policy development, CIT models, data collection and relationship building/partnerships. Opportunities for information sharing, networking and inter-agency collaboration are provided. This training program receives generous support from the Connecticut Department of Mental Health and Addiction Services (DMHAS). Click to Learn More
*New coordinators or individuals interested in starting a CIT program in their agency should plan to attend training all-day. Established CIT programs/coordinators should plan on attending training from 11:00-4:00 PM.
CABLE CIT Special Topics
Law Enforcement Interactions with the LGBTQ+ Community
Wednesday, February 1, 2023, 12:00-2:00 PM
This course is designed to offer police officers a basic understanding of current terminology and an understanding of risk-factors associated with individuals in the LGBTQ+ Community. Law Enforcement considerations for interactions with the LGBTQ+ Community will be discussed.
Presenter: Chief Douglas F. Wyman, Jr. has been a police officer for 30 years in New Hampshire and was the Chief of the Sandwich, New Hampshire Police Department for the last ten years. He is currently the Chief of Campus Police, Worcester Recovery Center and Hospital. Chief Wyman is a graduate of all three levels of the Command training Series at Roger Williams University. He was a member of the Executive Board of Directors for the New England Association of Chiefs of Police.
CABLE Peer Support Training
January 30, 2023-February 3, 2023
Yale University (West Campus), Orange, CT
This comprehensive 35-hour course led by national experts in critical incident stress management and peer support will provide guidelines, information and recommendations for developing and maintaining a Peer Support Team in a law enforcement agency utilizing national standards. The goal of peer support is to provide all public safety employees in an agency the opportunity to receive emotional and tangible support through times of personal or professional crisis and to help anticipate and address potential difficulties (IACP). Peer Support Teams, comprised of trained, peer colleagues, are designed to augment outreach programs such as employee assistance programs, in-house treatment programs, and out-of-agency psychological services and resources. Peer Support Officers receive training that enables them to provide both day-to-day emotional support for department employees and to participate in an agency’s comprehensive response to critical incidents. Upon completion of this training, participants will be able to begin or continue managing a peer support team, recognize common signs and symptoms of a colleague in need of support and provide that support, have an understanding of how to respond to critical incidents on a micro and macro level. Those attending will also receive training related to confidentiality, legal considerations, stress management, suicide prevention and early intervention, substance use and mental health issues as well best practices for managing specific incidents that law enforcement officers and peer support officers regularly face. Attendees will be certified in Critical Incident Stress Management (CISM) by the International Critical Incident Stress Foundation, Inc. (ICISF). Individuals completing the course will receive 30 hours of review training credit in Human Relations (Area 400). Click to Learn More